Equipment failures, use of inappropriate spare parts and inefficient supply processes cause material and moral losses in municipal services and infrastructure facilities.
Today, municipalities and infrastructure facility managers; Considering the rising service expectations and information demands of the people, they should adopt a more efficient, cost-effective management style in which every step is taken in a planned and organized manner.
Infor EAM increases the efficiency of municipal and infrastructure facilities, reduces administrative costs and aims to optimize fixtures. Our solution; It will provide better management of your long-lasting fixtures such as water, natural gas distribution networks, roads and railways, as well as your building, equipment and vehicles, which are basic fixtures.
The use of Infor EAM in municipalities and infrastructure facilities will provide the following benefits;
More efficient management of your organization Facilitating your compliance with sectoral regulations Reducing your fixed assets, IT and operational costs Improved inventory tracking with GIS integration Increasing the satisfaction of the public Infor EAM is used by thousands of municipal organizations and infrastructure facility companies around the world and is a world-leading product with these references. In Turkey, İZGAZ A.Ş. preferred Datastream (Infor EAM) for the management of all natural gas distribution operations.
Some industry-specific applications of our comprehensive, easy-to-use and web-based solution are as follows;
Call Center Management: It provides effective management of call centers such as Emergency 187, White Desk, using customer database, fixture data, operation management and even GIS system data. Bidirectional GIS Integration: It provides the positioning of your fixtures spread over a large geographical area by integrating with Geographic Information Systems (GIS). For example, with GIS integration in a natural gas distribution facility, it provides instant access to information such as which valves need to be closed in order to shut down the line in an emergency, the locations of the valves and where the nearest mobile teams are. Audit Tracking: It provides a reliable audit environment by ensuring the constant monitoring of the changes made in the fixed assets.
Linear Equipment Definitions: Provides linear definitions of linear equipment such as path and pipeline, such as length, coordinate, start-end point. Thanks to these definitions entered, it is possible to analyze which meters on the lines are problematic, to access data such as the nearest address, equipment, mobile team with linear search, and to define the m/km range of any maintenance and repair activities on the line. Mobile Applications: With the use of mobile devices, ease of working in the field, constant access to the inventory database, and forwarding of the notifications to the Call Center to the technical team in the field are provided.